Retrun & Refund Policies.


Rae Dunn Brand Products

All sales are final. No returns accepted on Rae Dunn brand products. If you received a broken shipment please file a claim with the Unites States Postal Service



Pre-order items are indicated on the product page. Instead of Add to cart button it will show a pre-order now button. All pre-order sales are final. We accept cancellations on pre orders for a full refund within 3 days of your original order date. Due to the nature of our pre order product, once the 3 days are up we do not give refunds/cancel pre orders/pre-sales.  Read more about pre-order/pre-sale terms and conditions by clicking here.


Hand Made Custom Orders

All hand made products and custom order sales are final unless otherwise noted on the individual product page.


HolyDunn Non Pre-Order Non Custom birdhouses

Returns accepted within 7 business days. Buyer pays return shipping unless product is not as described.


Money Back Guarantee Products

Products with the money back guarantee symbol are refundable and returnable based on the guarantee time indicated on the product page. The guarantee varies from 7-30 business days.

Look for this symbol

Read more about money back guarantee products here.

Changes to the Return Policy
HolyDunn™ reserves the right to change any of the terms for any or no reason at any time without prior notification.


If anything is unclear or you have more questions feel free to contact our customer support team.