HolyDunn.Com Refund Policy
Thanks for purchasing our products at HolyDunn.com
Due to the nature of our business and products we sell, items, brands and orders have different return policies.
All Rae Dunn brand, hand made and pre-order/pre-sale product sales are final. We do not accept returns on Rae Dunn or hand made product sales neither for a refund nor store credit.
Hand Made Custom Orders:
All sales are final for hand made products, Including hand made presale (pre-order) items.
HolyDunn Brand PreSale/PreOrder Returns:
All sales are final for HolyDunn brand pre-sale and pre-order products. No returns accepted.
HolyDunn Brand (Non hand made & Non PreSale/PreOrder):
Returns accepted for HolyDunn brand non hand made and non pre sale items within 4 days of final delivery date for a full refund. After the 4 days are up we accept returns on HolyDunn brand products for store credit only for up to 20 days. To be eligible for a refund or store credit you have to return the item you purchased to us. The item must be undamaged and in its original condition. Contact our customer services department to get a shipping label.
HolyDunn Pre Order/Pre-Sale Cancellations
We accept cancellations on pre orders for a full refund within 3 days of your original order date. Due to the nature of our pre order product, once the 3 days are up we do not give refunds/cancel pre orders/pre-sales. Read more about pre-order/pre-sale terms and conditions by clicking here.
Changes to the Return Policy
HolyDunn™ reserves the right to change any of the terms for any or no reason at any time without prior notification.
If anything is unclear or you have more questions feel free to contact our customer support team.